"Rarely do I feel compelled to write a review. I was that impressed with B&W's service. I have a 10-year old commercial washer with a coin box that stop spinning. The coin box makes it more difficult to fix as there safety mechanisms to prevent taking the machine apart. I called a few providers (mostly general appliance) and either the machine was too complicated or they would need a week to get to me. B&W was able to come fix the issue on the same day. Bobby expertly took the entire machine apart and put everything together - everything worked perfectly after 15mins. He was perfectly punctual, extremely professional and just had a wonder attitude. Also, B&W charged a very fair price for the service. I cannot be more impressed!"